The dreaded day’s arrived! A dashboard warning light just came on in your Škoda, SEAT, Audi or VW. The symbols mean your car’s intelligent technology is shouting ‘Help!’
We can! If you’re lucky, it’s a tyre pressure or washer warning. But that illuminated symbol could mean serious faults with the engine, brake system or electronic control units. Unfortunately, despite modern cars’ remarkable dependability, faults occur – and never at a convenient time.
When those dashboard warning lights and symbols appear, our skilled VW, Audi, SEAT ŠKODA specialists can help. We won’t just throw your money at changing parts in the hope of solving the problem either. Instead, our team has fine-tuned (constantly updated) skills, the latest diagnostic tools and years of experience with VW Audi cars. They’re honest technicians who accurately diagnose what’s wrong with your Golf or Audi A4 and fix it.
Whether that warning light is in an old Volkswagen Golf or the high-tech virtual cockpit of your Audi R8 Coupé, we can help. That’s because we’re one of London’s top Audi VW diagnostic specialists.
We’re also skilled at accurately interpreting fault codes, and diagnosing and curing the problems others misdiagnose. We usually rectify faults first time too. And before you call, did we mention labour rates up to 50% less than at main dealers? And no hefty up-front diagnosis fees?
Diagnosis and rectification of your car problem starts when you contact our helpful North London team.
Trusting us with your car doesn’t mean missing out on diagnostic tools used by main VW Audi dealers. Just like main dealers, we’re fully licensed for full access to manufacturer resources such as the worldwide VAG Offboard Diagnostic Information System (ODIS) and Audi Digital Service Schedule (ADSS).
Lots of garages use VCDS (VAG-COM Diagnostic System), but fewer have ODIS. Your intermittent problem may only happen on wet West London mornings. However, with our ODIS access, solutions to problems with things such as the following could come from driver experiences around the world:
Though they may seem unfathomable to you, years of experience means we quickly interpret Audi A6 warning lights, the Audi TT engine management light, symbols that point to Audi Allroad suspension problems and hundreds of other fault codes and warning light combinations.
What differentiates us from many independents is our skill at going beyond warning lights and fault codes to interpret and diagnose faults. Anyone can buy equipment to access and read fault codes. Of course, the hard part is making sense of their story. That’s what we’re good. And it’s why we have such an impressive first-time fault rectification record.
Here’s what one customer said recently about our diagnosis and fault-finding:
‘These guys were nothing but helpful, and have fixed a major engine problem with my Audi A3. [Another London Audi dealership] were not only unable fix my car they couldn’t even diagnose the fault, and wanted me to buy a whole new engine. Chris and Peter arranged for my car to be picked up from [them], and kept me up to date when carrying out all the work. I am now happily back on the road. 2 big learnings, don’t get ripped off by main dealers, and use guys who are proper technicians. All round great service.’ – John Prescott (via Google Reviews)
The most important thing is to call your breakdown service and/or us as fast as possible. If your car goes into ‘limp mode’ or ‘get you home mode’, please don’t drive further than absolutely necessary with warning lights and symbols illuminated. Your car is using its sophisticated systems to compensate for a problem, but only to get you to a specialist repairer.
When your VW or Audi engine warning light illuminates, we can get useful data. What’s more, we can interpret data from your car’s systems and fix the fault. Maybe our ‘first-time fix’ record is why so many other garages in Harrow and North West London entrust us with fault diagnosis. Yes, we offer a trade service too.
When you know a suitably skilled independent specialist with access to advanced diagnostic equipment, paying less can actually mean more.
That’s because, as well as fault diagnosis and rectification by manufacturer-trained technicians, using VAG-approved equipment, our labour rates can be up to 50% less than main dealers. What’s more, we won’t hit you with a hefty up-front diagnosis. And we’ll never charge for anything we can’t diagnose.
You’ll also like the clear communication, personal service and honesty of our specialists. We’ve a hard-earned reputation for diagnosing and fixing challenging car problems and we want to keep it. We also prioritise keeping up with changes in automotive electronics. Having the latest VAG training, tools and equipment means we can diagnose and fix faults on the latest, most sophisticated cars.
When dashboard lights shout ‘Problem!’, imagine entrusting its diagnosis and resolution to a team who’ve worked together on VAG vehicles for years.
Our service is personal. You’ll be looked after by the technician who works on your car. It could even be one of our owners. It won’t be this year’s apprentice, but a mature technician who’s diagnosed and fixed the most difficult faults for years.
You see, we’re car enthusiasts like you. We love Audi, VW, ŠKODA and SEAT cars, and know their strengths and weaknesses inside out. With our team, there isn’t much we haven’t seen. Or that we can’t diagnose and fix.
Maybe that’s why so many customers compliment us on Google, and cross London (or England) so we can diagnose and fix a fault. And of course, if you’re local to us in Harrow, Brent or Stanmore, you’re fortunate having such a useful resource on your doorstep.
‘A breath of fresh air to find honest, reliable professionals at very reasonable prices. The team were not only able to diagnose the problem on my vehicle, they order parts same day and made two sets of repairs at a very high standard. I was even able to wait while they repaired the car, it was that efficient. I have already recommended them and feel very confident to go back to them knowing I won’t be mis-sold or pitched to. Its like dealing with the showroom itself but with much better prices. Thanks guys!’ – S Murray (via Google Reviews)
“I just want to say thank you to all team from your garage. Top job ,really helpful and professional staff. Will used only you for any problem with my A8. ...
“I have been coming here for less than a year now with two previous cars vw gti and an Aldi A5 and have no bad service as they always preform ...
“I took my Audi Q7 in today to have the A.C. fixed as there was a leak. Service is very professional, fast and efficient. Will definitely be returning.”
“Highly recommended, very experienced Audi Technicians. Thx for Kris for taking care of my active cruise control radar in my A8.”
“I took my R8 for a service, throughly professionals, done a brilliant job and a very reasonably price. Will definitely be returning in the future.”
“Incredible….thanks for fixing my S5, it amazing now. anyone reading this and looking for a reason to take your car to Audi VW SC, DO IT !!! Why did it ...
“Excellent work with very good customer service. The team at vw and audi breathe the life back into my car. Top work.”
“Had my bora v5 service here all I can say top job boyz keep up the good work”
Trust us to diagnose and resolve your VW Audi fault. Just contact us or get the vehicle to us. Then we’ll make sense of those perplexing VW, Škoda, SEAT or Audi cluster lights.
Imagine an apparently unsolvable EGR issue with your Touareg. Or a VW Passat battery that drains overnight. Or the most frustrating intermittent hot-start fault with a SEAT Leon? Now imagine a reassuring welcome, clear communication, fast diagnosis and a very reasonable invoice thanks to our low labour rates.
If you’re at work while we diagnose the problem, we’ll update you with emailed reports, photographs or video. This attention to detail and communication is another reason customers regularly drive long distances for diagnosis.
Then there’s our complete transparency, backed by a reassuring two-year parts and labour guarantee on all work. Yes, we’re so confident of our ‘right-first-time’ fault rectification that we guarantee labour as well as parts for two years! Naturally they’ll be genuine VAG parts.
The first time we met many of our repeat customers was when they used us for fault diagnosis after wasting money elsewhere on incorrect diagnoses and unsuccessful repairs elsewhere.
It doesn’t surprise us when they, like so many customers, turn into regulars – ‘friends of the family’ even. We are, after all, a traditional Harrow family business with all the values that implies.
You won’t wait long for fault diagnosis either. We keep booking times to a maximum of three days where possible. And we’ll always try to help faster in emergencies. Imagine if warning lights appear just before you are due to go on holiday…
Apart from getting your VAG car back to full health, imagine the peace of mind and money saving with our rapid diagnosis and first-time fault rectification.
Has a warning light just appeared on your Audi TT? Intermittent problems with a VW Fox? Not sure whether that’s a normal SEAT Ibiza noise?