Konrad Bartczak

Service Advisor

Konrad is the first person most customers speak to, and he sets the tone for the whole experience. As Service Advisor, he listens carefully to what you’re describing, translates it into clear instructions for the workshop, and keeps you informed at every stage — without the jargon. He understands VAG vehicles well enough to ask the right questions upfront, which means fewer surprises for everyone. Konrad is also your point of contact for estimates, timelines and anything you need to know while your car is with us.